Frequently Asked Questions
My Account
Why should I register with ClinLife?
Do you really consider me for trials?
What do I do if I forget my password?
What do I do if I forget my username?
What do I do if I cannot log in?
How can I change my email address?
How can I change my search profile?
Clinical Trials
What benefits are there for me?
What must I do to be considered for a trial?
How can I be included in a specific trial?
Why should I register with ClinLife?
If you register with ClinLife, you will be provided with updates on trials, on developments in clinical research and on new services. It's easy and it's free.
Is it secure?
We encrypt all data. Your data is secured by a password that only you know. Your personal information is only given to clinical trial centres (doctors) with your permission. These doctors are bound by contract to only use your data for specific trial purposes.
Is it for free?
Yes, registering with ClinLife is free. Signing up to volunteer for a trial is also free. Actually, all of our services are free and will always remain free.
What is done with my data?
Your profile data is stored on our servers. We may give your information to clinical trial centres (doctors) who are performing trials. These centres are contractually bound to only use your data for trial purposes. They are not allowed to give this information to a third party. We will never give your data to anybody other than the aforementioned centres. If you would like to know more, please read the Privacy Policy.
Do you really consider me for trials?
We take all inquiries seriously. If you sign up for a trial, your data will be automatically forwarded to the appropriate clinical trial centre. It is then up to the centre to contact you. While we encourage the centres to contact everyone who has signed up, it may be that they have completed recruitment for the specific trial. If you feel that you should have been contacted but were not, please email us at info@clinlife.co.uk.
What do I do if I forget my password?
If you forget your password, you can request instructions on how to change it by entering your email address in the Request a New Password form.
What do I do if I forgot my username?
We use email addresses as usernames. If you cannot remember which email address you used to register with us, we suggest that you try one by entering it in the Request a New Password form. If your email address is registered with us, we will send you instructions how to reset your password.
What do I do if I cannot log in?
Problems logging in usually result from either an email address or a password that has been entered incorrectly. Check that your email address is entered correctly, and if you have multiple email addresses, make sure that you enter the one you used to register with us. Similarly, make sure your password is being entered correctly. If you cannot remember your password, please go to the Request a New Password form.
How can I change my username?
We use email addresses as usernames. If you want to change your username, you will need to change your email address.
How can I change my email address?
To change your email address, first log into your account. You can now enter your new email address in the "Personal Details" section. You will need to enter your new email address twice for verification purposes.
How can I change my search profile?
To change your search profile, first log into your account. You can then change your profile in the "Search Profile" section.
How can I delete my account?
To delete your account, first log in. At the bottom of the "Personal Details" section you will find a link to delete your account.
What benefits are there for me?
In our view, you can receive some of the best medical care by participating in a clinical trial. You will probably be tested more thoroughly and monitored more closely than you would if you where receiving standard care. In addition, you will be helping medical research, aiding future patients, and possibly contributing to a cure.
What do I do to be considered for a trial?
The easiest way to be considered for a trial is to register with ClinLife. After that, you can search for an appropriate trial. You can also choose to receive updates about trials matching your search profile via email. When there's a trial that interests you, you can sign up for it.
How can I be included in a specific trial?
By registering for a specific trial, you will be considered as a volunteer. But since trials have strict inclusion and exclusion criteria to ensure its safety and scientific validity, there is a chance that you may not actually be included. This process of screening is normal and happens in all trials. Regardless of the outcome, visit us here and share your experiences with us!