FAQ
Who are we?
The ClinLife is run by a small group of physicians and web programmers who have made it their priority to promote the benefits of clinical trials in the UK. We are funded by Clariness, a Swiss company offering different clinical trial services throughout Europe.
Why are we doing this?
In the UK, only 9 percent of adults have ever participated in clinical studies. If this number where higher, we could significantly reduce the cost of developing new medicine and make it safer for all. Hence we see a need to promote clinical trials, inform the public about the benefits of clinical trials and provide volunteers easy access to clinical trials.
Are we a government organization?
No, we are not a government organization. Nor are we affiliated with the pharmaceutical industry, a clinical research organization (CRO), or a medical testing site (Phase I unit). We are an independent company, focusing on the needs of study volunteers.
How do we support you?
We offer a very wide set of clinical trial support services. Dpending on your role, these can include site selection, patient recruitment, referral services, etc. All these services are described in detail in this professional section - See the menu at the top of this page. If you have any questions, please email us at info@clinlife.co.uk .
How can I contact you?
If you would like to contact us, please fill out the Contact Form. Otherwise, send an email to us at info@clinlife.co.uk .
What do I do if I forgot my password?
If you forgot your password, you can request instructions how to change it by entering your email address in the Request a new password form.
What do I do if I forgot my username?
We use email addresses as usernames. If you cannot remember which of your email addresses you used to sign up with us, we suggest that you try one by entering it in the Request a new password form. If your email address is registered with us, we will send you instructions how to reset your password.
What do I do if I cannot sign in?
Sign in issues usually result from an incorrectly entered email address or an incorrectly entered password. Check that your email address is entered correctly. Also, if you have multiple email addresses, make sure that you are using the one you used to sign up with us. Similarly, make sure your password is being entered correctly. If you cannot remember your password, please go to the Request a new password form.
How can I change my username?
We use email addresses as usernames. If you want to change your username, you will need to change your email address.
How can I change my email address?
To change your email address, please first sign into your account. You can now enter your new email address in the Personal Details section. You will need to enter your new email address twice for verification purposes.
How can I change my search profile?
To change your search profile, please first sign into your account. You can then change your profile in the Search Profile section.
How can I delete my account?
To delete your account, please first sign into your account. At the bottom of the Personal Details section you will find a link to delete your account.